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OUR STORE POLICIES
**Refunds on Physical Product and Digital Product/Classes Policy:**
At Sew Ludicrous, we strive to provide you with a seamless shopping experience and valuable digital content. To ensure clarity and transparency, please review our refund policy below:
**Physical Products:**
**Damaged Products:**
- If you receive a damaged physical product, we understand the inconvenience it may cause.
- Damaged items can be returned within 7 days from the date of receipt.
- Upon verification of the damage, we will issue store credit for the returned item, which can be used for future purchases.
**Sizing Issues (Hats):**
- Please carefully review our sizing information provided before purchasing hats.
- We do not offer refunds for sizing issues related to hats. It is the buyer's responsibility to be aware of their correct size.
- We recommend measuring your head or referring to our sizing guide to ensure a proper fit.
- Feel free to contact our customer support team at Katie@sewludicrous.com if you have questions about sizing before making a purchase.
**Digital Products and Classes:**
**No Refunds:**
- We do not offer refunds on digital products classes or any quilting products or services. This includes online courses, downloadable content, and any other digital products as well as quilting products and services .
- Before making a purchase, please ensure that the digital product, class or quilting service/product aligns with your needs and expectations.
**General Conditions:**
- For all returns, please contact our customer support team within 7 days of receiving the product.
- Returned items must be in their original condition, with all packaging intact.
- We reserve the right to deny a return if the product shows signs of misuse, alteration, or damage not caused during shipping.
We appreciate your understanding of our refund policy. If you have any questions or concerns, please don't hesitate to contact our customer support team. Thank you for choosing Sew Ludicrous, and we look forward to providing you with excellent products and services.
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